FAQ
Frequently Asked Questions
Find answers to common questions about our products and services.
Orders and minimum quantities
What is the minimum order quantity?
It depends on the product: custom-printed doypacks and pouches start at 3,000 pcs per design, flowpack at 10,000 pcs and rollstock film at 500 kg. Unprinted stock pouches are sold in our online shop from 500 pcs.
Browse stock pouchesHow fast do I get a quote?
We reply to quote requests within 24 hours. For an exact price, tell us the pouch type, size, quantity, number of print colours and any add-ons such as a zipper, valve or window.
Request a quoteCan I buy stock products online?
Yes. Unprinted stock doypacks, flat bottom and kraft pouches can be ordered from our online shop by card or bank transfer. Prices exclude VAT; shipping is paid by the buyer.
Production, proofs and samples
What is the production lead time?
Standard production for custom-printed orders is 14-40 business days (by print method), depending on order volume and complexity. Express production is available on request.
Do I approve the design before printing?
Yes. You receive a digital proof within 24–48 hours, and nothing is printed until you approve it.
Can I get samples before ordering?
Yes. Stock pouch samples are free and ship within 48 hours. A printed sample takes 2–3 days; there may be a small charge, which is deducted from your first order.
Printing and design
How many colours can you print?
Up to 10 colours on our rotogravure and flexo lines. Finishes include matte, gloss, soft-touch, metallised, clear and kraft looks.
Do you offer design support?
Yes. Our in-house graphics team prepares your artwork for print free of charge and sends a digital proof for your approval before printing.
Materials, certifications and export
Which packaging formats do you make?
Doypacks (stand-up pouches), flat bottom pouches, side gusset (quad seal) bags, three side seal pouches, center seal flowpack and rollstock film. Zippers, valves and windows can be added.
See all productsAre your products food-safe?
Yes. Our food-contact materials comply with EU food contact regulations. Migration test results are available on request.
Which certifications do you hold?
ISO 9001 quality management and ISO 22000 food safety management.
CertificationsDo you make recyclable packaging?
Yes. Mono-PE structures are made from a single polymer family, polyethylene, and are recyclable. We work out at the quote stage which structure gives your product enough barrier.
SustainabilityWhich countries do you export to?
We export from Turkey to more than 40 countries, mainly in Europe, the Middle East, Russia and the CIS, Africa and the USA.
